‘Digital Eavesdropping’: Unilever Seeks to Capitalise On Vaseline’s Viral TikTok Trend.

First identified over 150 years ago on a Pennsylvania oilfield, the simple jar of Vaseline may not seem like an natural focus for digital platform algorithms.

However, its rise as a popular subject on TikTok has positioned it at the vanguard of an promotional upheaval, seeing big businesses allocating substantial funds to content creators and devoting less capital to marketing items in conventional outlets.

From Oil Rigs to Online Hacks

First created commercially in the 1870s by a chemist, Robert Cheeseborough, who noticed oil rig workers using on their skin with a derivative of drilling. Currently, a wave of content from users have recorded its extensive utilization in “practical tricks”.

It has been touted as a fix for dirty sneakers or prolonging the scent of perfume, as well as a fix for squeaky doors. Users have even applied it to combat the nuisance of crisp flavouring sticking to fingers.

Leveraging the Buzz

Detecting the product’s new life online, marketers at Unilever enhanced the tricks by having their research teams evaluate the claims and sharing the findings with influencers.

Assertions that it diminished the sensation of spicy food on lips were confirmed. This was also the case for ideas it could prolong perfume and rejuvenate purses. Suggestions it could bleach teeth or lengthen eyelashes were refuted.

The ‘Digital Ear’ Approach

Billboards and TV ads would once have formed the bulk of its promotional efforts. But the Vaseline phenomenon has persuaded leaders to ramp up funding for content creators.

This observation of social channels to inform business strategy has been dubbed “social listening”. Unilever's CEO, recently appointed, has stated the intention is to spend a full fifty percent of its huge ad budget on social media content.

Evolving With Audience Behavior

Selina Sykes, who is spearheading the social media effort, said the company was merely adjusting to novel methods of engaging audiences. She said engaging on social media “without dampening the fun” was crucial.

“How can companies join discussions credibly? That’s always what we’ve been trying to do as brands, dating to when neighbors chatted over fences and sharing usage tips.

“We are witnessing a departure from a mass communication approach, where we would just send out ads … Currently, it's countless discussions, various groups. The shift of the algorithms means that these communities feel niche, yet they are vast.

“Having your brand advocated by consumers, talked about by other people, that is how you can build trust and relevance. Creators are critical to that. We are expanding this endorsement system.”

A Revolutionary Change in Media

This plan mirrors seismic changes taking place in media consumption, with Gen Z and millennial audiences devoting greater hours to apps like TikTok and Instagram than television, magazines or radio.

The shift is reflected in drops in TV and print advertising. Across Britain, advertising income for primary networks have fallen by more than £600m in actual value since the end of the last decade.

The Creator Economy Boom

This further signifies a blurring of media roles as large companies almost become production houses themselves, partnering with hundreds of content creators to boost their products.

Leon Harlow said: “Obviously there’s a flow of audiences away from some legacy media and their time is increasingly on social platforms like Instagram, TikTok and YouTube than they are watching live TV or reading print.

“A lot of brands are telling us consumers have more faith in suggestions from the creators they engage with compared to commercial messages. That’s a consistent trend.”

He added firms may also cut expenditures by investing in creators over large-scale legacy ad buys, which also permits simpler message refinement to gauge performance.

The approach is growing. Advertising spending on influencer marketing is rising at quadruple the rate than the broader media sector. Stateside, it has increased by over 100% since 2021 and is projected to reach substantial figures in 2025.

TV's Lasting Role

Regardless of the massive shift, industry figures said they believed TV advertising still had a prominent role to play, as broadcasters retained the power to drive countrywide discourse.

She added: “Among the most effective advertising investments is still events like the Super Bowl. It’s not about those broadcasters saying: ‘Oh, we’re not relevant any more.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”

John Fritz
John Fritz

Lena is een tech-journalist met een passie voor innovatie en duurzaamheid.