Vinted Shoppers Share Anger About Sizing Updates

Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.

Vinted explained the updated approach better aligns with similar services.

The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.

Size Classification Modifications

Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.

User Stories

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Required Changes

Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.

Service Background

The platform boasts over 100 million members, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.

John Fritz
John Fritz

Lena is een tech-journalist met een passie voor innovatie en duurzaamheid.